Cancellation and Missed Appointment Policy

A commitment to our time together is essential for meeting your therapy goals. To ensure a beneficial experience, I kindly ask that you familiarize yourself with my cancellation policy:

Missed Appointments: Missed appointments should be rescheduled within the week before or the week of your missed appointment; giving you a generous two-week window to make arrangements.

Waived Session Fees: I appreciate that life can be unpredictable. That's why I offer the flexibility of waiving session fees for up to two missed appointments per year. This begins with the first session after the intake (your very first time meeting with me to begin therapy).

Cancellation Fees: After you have utilized your two waived session fees, any subsequent missed appointments not rescheduled within the two-week window will result in a cancellation fee equal to your session rate. This fee will be applied at the end of the two-week window using the credit card/debit card on file.

Staying Connected: If you cannot attend a scheduled session, I encourage you to stay in touch. You have a couple of options: 1) Contact me before the next scheduled appointment to let me know you intend to maintain your current schedule, or 2) Utilize the online scheduler to reschedule the missed appointment.

My Commitment to You: I value your ongoing commitment to therapy. If I haven't heard from you or seen a rescheduled appointment by the time of your next session, I will check in on your well-being. If you do not contact me by the Friday following the missed session, I will charge the full session fee on Friday of the next week.

EXAMPLES:

If you miss a session on the 1st, if you don’t contact me before the 15th I will charge your card for the full session fee.

If you miss a session on the 4th, if you don’t contact me before the 18th I will charge your card for the full session fee.

Repeated Missed Appointments Policy:

If there are more than two sessions missed in a row, I reserve the right to charge your card on file at the session time. I value our time together, I want to be able to dedicate myself to your progress during our scheduled sessions. I am unable to do that if you don’t communicate with me and are not able to attend sessions. If there are concerns about attendance I will attempt to work with you to resolve it, maybe it needs to be a different time of day? Different day of the week?

I want to make sure that there are no blurred lines or blurred boundaries in our therapeutic relationship. I am excited for you to make progress.